We’ll Protect Your Fortress—That’s Why!
At Gideon, we realize there are plenty of choices out there when it comes to plumbing and sewer services in the Cowichon Valley area. But here’s why you should choose us: We will fight to keep you as our customer every single day. We will never take you for granted. We will never talk down to you. And, most important of all, we will provide you with our exceptional services, superior products and the knowledge we’ve gained with over 20 years of plumbing experience. We pledge to bring our very best effort during every interaction.
Here are some of the promises we make to you:
- We will show up on time with a fully stocked service van.
- We will make every effort to resolve your problem in just one visit.
- We will never play the numbers game. The price we quote you is the price you’ll pay.
- We will treat you and your home with the utmost respect.
- We will answer all of your questions and always focus on the best solution for your home.
- We will wear protective booties, lay down drop cloths, clean up after ourselves and use recommended safety precautions.
Our outstanding services include:
- Plumbing repairs, installations & maintenance
- Drain cleaning & inspections
- Hydrojetting
- Sewage line repairs & replacements
- Perimeter drain repairs & replacements
- Water main repairs & replacements
- Water heater repairs, installations & maintenance
- Toilet repairs & installations
- Sump pump repairs & installations
- Garbage disposal repairs & installations
Every day, we will strap on our suit of armor and wage war against those plumbing and sewer enemies that can turn your household into a battlefield. With us, you’re not just a customer. You’re an important member of our family. We will never claim victory unless you are 100% satisfied. Guaranteed.
Speaking of guarantees, we will arm you with the following:
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Workmanship warranties for all service calls**
- One-year standard workmanship warranty
- Three-year workmanship warranty with bronze membership plan
- Five-year workmanship warranty for a silver membership plan
- Ten-year workmanship warranty for a gold membership plan
*Not including drain clearing, water heaters or underground utility replacements. Warranties for these three services are separate.
**Non-standard workmanship warranties only apply when your membership plan is active and annual maintenance inspections are performed.
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No-clog warranties for all drain clearing calls*
- 60-day no-clog standard warranty
- 90-day no-clog warranty with a bronze membership plan
- Six month no-clog warranty with a silver membership plan
- One year no-clog warranty with a gold membership plan
*Not including service, water heaters and underground utility replacements. Warranties for these three services are separate.
**Non-standard workmanship warranties only apply when your membership plan is active and annual maintenance inspections are performed.
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Warranties for all water heater installs/replacements**
- Bronze (Standard): 40- or 60-gallon electric water heater is 8 years on the tank, 8 years on parts and 1 year on labour
- Silver: 40- or 60-gallon electric water heater is 8 years on the tank, 8 years on parts and 8 years on labour
- Gold: 40- or 60-gallon electric water heater is 10 years on the tank, 10 years on parts and 10 years on labour
- Platinum: 40- or 60-gallon electric water heater is 12 years on the tank, 12 years on parts and 12 years on labour
*Not including service, drain clearing or underground utility replacements. Warranties for these three services are separate.
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Warranties for all underground utility installs/replacements**
- Good: 5 years on workmanship and materials
- Better: 15 years on workmanship and materials
- Best: Lifetime on workmanship and materials
*Not including service, drain clearing or water heater installs. Warranties for these three services are separate.